Define
Five people, one question, no distractions
Everyone in the group was senior, and that was deliberate. Five people hand-picked both for experience and for how well they would work together — senior enough to make decisions without asking permission, and to keep moving when nobody could tell us what the right answer was. We isolated ourselves from everything else going on in the company and worked to a single goal: get the new platform to the point where one customer could come in and use it, within three months.
The motto in the group was: we are all builders.
That was not a slogan about attitude. It was the operating model. There were no handovers to wait for, no standups, no tickets thrown over a wall. Whoever picked a problem up carried it to production.*
What that changed for me
My working life changed more than anyone's. My previous process was Figma-shaped: FigJam for discovery and insights, Figma for prototypes, at best a lightweight clickable prototype to test with, then a long specification handed to developers describing what they should implement.
Now I was the developer. Same problem definition and research at the front, but the output was working, production-ready functionality instead of a document describing it. The design system moved out of Figma libraries and into Storybook, built in code.
The first week I was genuinely confused — about how the pieces fitted together, about how we should structure anything, about what my job now was. I also understood something clearly: I needed to be on this train, or I would not have a job on it. So I got on.